Production Time on Made-to-Order Items - 4 Weeks!

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Privacy Policy

When and how

We collect information from you when you place an order, register on the site, sign up for our newsletter, or send us inquiries using our Contact form or a different channel.



What

We may ask you for your name, e-mail address, mailing address, phone number, credit card information, or other information when you place an order. You may, however, visit this site anonymously. We also collect information about gift recipients if you choose to have the item sent to someone else as a gift.


Our website uses "cookies" to enhance your shopping experience and gather information about visitors and visits to our website.  


Why

When you place an order, we collect information from you so we can process your orders and ship your items. We will use your data only for the following purposes:

 

  • Fulfill your orders, including charging you for the items and shipping them to you or your gift recipients
  • Contact you for questions related to your order or shipment
  • Share our latest production information, if you choose to receive marketing information from Aurora Designer


Protecting your information

We store your personal data in password-protected systems where we track our orders, communication, and shipments, all of which are behind secured networks. This information is accessible only to people who perform order shipment, customer service, or marketing tasks. We will never store your personal data outside of these systems.


When you place an order with us, the payment or financial information you provide is encrypted and transmitted via Secure Socket Layer (SSL) to our payment processors, who process your payments and let us know that the order has been paid off. We never see or store your payment or financial information such as your credit card number (except for the last four digits for identification purpose).



Sharing your information

Your information may be shared for order-processing, shipping, and marketing purposes with the following service providers we use: Shopify, Google Analytics, Paypal, Amazon Pay, Facebook, Gmail, Stamps.com, and the postal services we use. We do not share or sell your information to any other third-party vendors for purposes other than those stated above.

 


Keeping your information

We will keep your information in our order tracking and processing systems, unless you explicitly ask us to remove it. We may also maintain information about past orders for marketing or reporting purposes.

 


Cookies

Cookies are unique identifiers that we transfer to your device so our website can recognize your device, and to allow you to add items to your shopping carts. Cookies are also used to help us understand your browsing activities and preferences when visiting our website.

If you do not wish to accept cookies from our website, you can use the Help feature on your browser to learn how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. We recommend that you leave the cookies on. If you turn them off, some features from our website may not work properly.


Third-party providers and links

Our website is built using Shopify. In general, Shopify will only collect, use, and disclose your information to the extent necessary to sell our products and services to you. We also use several third-party payment processors and marketing tools, such as PayPal and Facebook. These third-party providers have their own privacy policies. We encourage you to read their privacy statements to understand how they use the information we are required to provide to them.

Throughout our website, we may include links to third-party websites or services. When you click on these links, you will be directed to those websites. These third-party websites have separate and independent privacy policies, so we have no responsibility or liability for the content and privacy practices of other sites.


Opt-out, remove, or modify information you have provided

You can always click on the "Unsubscribe" button at the bottom of our marketing emails to unsubscribe to our newsletter. If you registered on our website or placed an order with us, you can log in to your account, and delete any or all of your information. Please note we may maintain information about past orders so we can complete that transaction, and for record keeping purpose.


Changes to this notice

We may update this page from time to time to reflect how we collect and use your data. If we make significant changes, we will notify you on this page or by email.


Your consent

By using this website, you consent to this privacy notice. When you provide Aurora Designer with personal information to complete a purchase or to receive newsletters, you consent to Aurora Designer collecting it and using it for that specific purpose only.

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